Families are demanding answers after authorities in Ciudad Juárez, Mexico, discovered that 383 bodies had been stored in a crematorium for months and years after the people had died.

Norma Guardado Meraz was one of many locals who visited the Chihuahua Prosecutor’s Office this week to get more information about its investigation into the discovery, fearing that among the bodies are those of their relatives.

The discovery was made on June 26 after several municipal police officers found a hearse containing two bodies and other corpses piled up in a room in the building’s courtyard.

Prosecutor César Jáuregui said the pile of bodies had accumulated since 2020, suggesting that the Plenitud crematorium had failed to perform services it had been subcontracted for by six funeral homes.

“We want an answer so we can be satisfied and for the authorities to help us see what’s going on, so we can be sure we have the right person in our urn,” Guardado Meraz told CNN.