Bruce Gamble has been flying out of Birmingham, Alabama, since the late 1980s for his job as a consultant for car dealerships. Along the way, he got to know Delta Air Lines employees at Birmingham-Shuttlesworth International Airport pretty well, making a point of greeting the customer service agents during his almost weekly travels.

Jill Hickey, a part-time Delta agent who’s been with the airline for four years, got used to seeing Gamble stop by the customer service counter to get a water after his flights. Little did either of them know those encounters would save his life.

Hickey, 57, said she believes she crossed paths with Gamble for a reason.

“I knew Bruce had been having some health concerns, but I didn’t know the extent, how serious it was, and what it was that he needed,” Hickey said.

In November 2022, Gamble, now 74, discovered he needed a kidney transplant. Gamble has been a Type 2 diabetic since 2002, and an internist noticed his kidney function was declining. He was told his blood type had a three-to-five-year waiting list for a kidney from a deceased donor. By then, he would be 75 to 78 years old, ruling out surgery. He was left with no option but to be “an advocate” for himself, he said.